Business services are a broad category of industries that provide non-financial support to other businesses. These services can be used to improve the quality of a company’s work environment, increase production, save time or money, and meet safety and convenience demands.
The industry is a large and growing one, and it represents a substantial sector of the economy. Currently, the EU is trying to promote and develop the sector by means of legislation and policy actions that focus on the elimination of legal barriers, and the promotion of competitiveness within the sector.
Various businesses provide business services, including those in the service and manufacturing industries. These include advertising, marketing, consultation, logistics (including travel and facilities services), waste handling, staffing services, shipping, administration, security services and other related activities.
IT services – Information technology is an important business service that supports other business services, including procurement and shipping. IT departments are often responsible for aligning their assets with the needs of a company’s employees and customers, supporting business goals that facilitate the ability of the business to be profitable.
Tech support – Computers, networks and other technological devices require maintenance and technical assistance to keep them functioning properly. Technicians help troubleshoot problems and solve them quickly, allowing companies to remain productive.
Pest control – Professionals who handle occasional infestations of animals, insects or plants are needed by many companies. They ensure that pests don’t invade the premises and cause damage.
Building and construction – Professionals who work on building projects, such as remodeling or expanding an office space, are also needed by businesses. Their expertise ensures that the project is completed on time and within budget.
These professionals often have specialized skills in their field, so they can be hired on a contract basis. They are especially useful in large businesses that need a lot of renovations or expansions to accommodate their employees and other departments.
Business-to-business (B2B) transactions – A business-to-business transaction is the involvement of two businesses that have separate operations, but share a common market or set of trade goals. Examples of B2B transactions are the sale of products and services between a wholesaler and a manufacturer, or a distributor and a retailer.
The design of a service – The challenge for a service business is to create an offering that effectively meets the needs and desires of an attractive group of customers. The experience a customer has with your offering will play a large role in how they assess your brand, which in turn affects how your business is perceived and marketed.
Consumer demand for service businesses has grown significantly over the last several decades. This has been driven by increasing affluence, changing work force demographics, and increased leisure time.
Service businesses have also become more slanted toward meeting the needs of individual consumers than other businesses. For example, a carpet cleaning company may not want to advertise to other commercial establishments; their primary client base is individuals who are looking for clean floors.